The holiday begins in the cabin.
The annual holiday are becoming a fixed event for most families. All attendees are looking forward to the vacation and nothing must go wrong. Expectations are high and on the departure day, parents are tense and children typically a bit over excited.
Being a leisure airline, it can be a challenge to establish a pleasant cabin environment and create an overall good passenger experience in this pre-vacation setting. At KIDZinflight we have studied this phenomenon and knows that the first 30 minutes in the cabin are crucial for the overall passenger experience. We know how to make the travel easier, more enjoyable, meaning how to create an optimal passenger experience for all, for the benefit of a better brand performance, higher ROI and maximum staff satisfaction.